2 min read

Three ways to log into the Admin Console Login

March 9, 2018

You can login to the admin console using any one of three intuitive, secure methods 

(1) Using your PSA account credentials
(2) Using a token sent to your mailbox
(3) Using your Office 365/Azure AD account


.

 

All accounts marked  'Master Admin' feature, can log in;

using their PSA username and password;
or by requesting a token.;
or using an Office365/AzureAD  account

If you have an Office365/AzureAD  account you can use our OAuth login. Office 365 users can now log in to the admin console using their email. You still need to be a Master Admin in order to log in, but now you just need to press the OAuth button on the login screen.

This is a much improved replacement  from our original  single/shared account name/password. 

 

New signups will now have a default email the clients can use to log in, as well as the OAuth option. 

All existing clients will have the same login options as they previously had, minus the username/password.

We know a lot of our legacy clients still use the Admin username and password as their only login method. If you find yourself locked out of the admin console, please log in to your support portal or email support to get yourself sorted. 

DeskDirector Free Demo

Catalina Ramirez

Written by Catalina Ramirez

What Is Enterprise Service Management? All the Answers Inside – DeskDirector
Gartner expects business spending on IT to increase 6.8% in 2024, reaching $1.5 trillion by the end ...
esm
Read More
When and How to Leverage Ticket Fan-outs in DeskDirector - DeskDirector
Imagine ordering coffee from the same barista for five years and they still haven’t learned your ...
ticket-fan-outs
Read More
Exploring ITSM Processes: How Can Your IT Team Improve Performance? – DeskDirector
Over a third (37%) of business users believe their organization needs to justify what it spends on ...
ITSM
Read More