1 min read

DeskDirector unaffected  by Log4j Vulnerability

Published on: | Updated on:

A vulnerability has recently been reported of a widely-used java logging library, log4j. We are aware of this and can confirm this does not directly impact DeskDirector or its integration with ConnectWise/Autotask.

log4j is a java-based logging library. DeskDirector is written on a .NET stack. There is no Java in our technology stack (sound life choices).

Please coordinate with your PSA's support for more information or you can read more about it from their respective statements:

• Autotask - Datto’s Response to Log4Shell
• ConnectWise -  ConnectWise Security Update

More information can be found about the vulnerability at the Apache Software Foundation who publish the library

 

Warwick Eade

Written by Warwick Eade

Preventing Breaches with AI in IT - DeskDirector
AI is revolutionizing IT operations, automating processes, and driving efficiencies that were ...
AI-in-IT
Read More
Using Data for Proactive IT Support - DeskDirector
IT downtime and recurring technical issues don't just disrupt daily operations—they cost ...
Read More
Using Ticketing Automation to Uncover Bottlenecks - DeskDirector
Picture this: an IT team drowning in a sea of support tickets. Every day brings new ...
ticketing-system-automation
Read More