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Low-Code HR Automation Solution

Save 10 Hours a Week with the Solution Designed with HR in Mind
Save time, drive efficiency, and standardize onboarding, offboarding, applicant tracking and other Human Resources processes with an all-in-one solution.
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They Trust Us:

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The Business-Boosting HR Automation Solution

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Save 10+ Hours/Week

Boost efficiency with pre-built HR workflows and automation
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Ensure a Smooth Employee Experience

Standardize and streamline HR processes for simpler onboarding and offboarding
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Reduce Hiring Time

Use powerful applicant tracking to make recruitment and hiring a breeze

Testimonial

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Our team is saving over 20 hours a month on HR tasks with DeskDirector. AND we don't have to worry about anything falling through the cracks.
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The automation DeskDirector offers have made our recruiting & hiring processes so much more efficient. Being able to standardize these processes has saved us 10+ hours/week.
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Our processes and employee experience have never been smoother. DeskDirector has allowed our HR team to boost efficiency like never before.
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Thanks to DeskDirector, we can automate time-consuming HR tasks like onboarding new employees without having to worry about missing any steps. It's been game-changing for our team.

Meet Every HR Need with Ticketing System

Employee Onboarding

  • Increase efficiency by collecting all the information techs need to onboard new employees with custom forms.
  • Save time collecting important information with inline forms instead of back-and-forth emails.
  • Expedite processes with automated approval chains
  • Guarantee that no onboarding step is missed with SOPs and tasks lists embedded in each step

Employee Offboarding

  • Stop worrying about missing any offboarding steps – SOPs ensure that nothing falls through the cracks when someone leaves your company.
  • Automate the process of disabling accounts, forwarding emails to the right accounts, deactivating access badges and more.
  • Expedite offboarding & ticket resolution processes and maintain peace of mind that all systems are locked down and materials are retrieved quickly.
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Applicant Tracking for Recruiting & Hiring

  • Customize the recruiting process with unique and branded forms for job applications.
  • Keep the hiring process moving by automatically passing applications to the next person on the HR team or automatically sending rupdates to applicants.
  • Stay informed with reports on how many applicants you're receiving, where applications may be getting stuck in the process, and more.
  • Keep applicant and employee data safe with a fully confidential and secure solution that easily allows you to change access controls and preferences.

Staff Training

  • Give employees the resources they need to succeed! Add documents, videos, how-tos, and more in a custom resource library.
  • Ease the workload on support and managers by giving employees an educational source to answer their questions.
  • Supply employees with a knowledge base that answers frequently asked questions, encourages ticket deflection, enables lightning-fast search, and creates a beneficial feedback loop.
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ITSM Ticketing Tool Built for HR

  • Task Lists: Embed SOPs, documents, and instructions directly in tickets.
  • Advanced Forms: Build personalized, dynamic forms for employees and applicants.
  • Inline Forms: Start forms anywhere to collect essential information.
  • Smart Tickets: Trigger specific actions within a ticket, create rules, and automate intricate workflows.
  • Automated Approvals: Build custom approval roles by support request type, default approvers, or 
specific ticket groups.
  • Productivity Features: Use macro tickets, mass reply, and ticket triggers to enhance communication and align your help desk with HR processes.
  • Customized Reporting: Track ticket volume and type to find out what's driving traffic to your help desk and how you can improve operations.

Ensure Smooth HR Operations with Comprehensive Automation

Meet all HR needs with one user-friendly internal help desk software designed to drive efficiency and save hundreds of hours each year.

Frequently Asked Questions

Can DeskDirector’s ticketing system for HR integrate with our current HR systems and tools?

Yes, DeskDirector's ticketing system for HR can be integrated with various HR systems and tools, and we’re here to help make it happen. For specific compatibility details and integration options, please contact our support team. 

Is DeskDirector suitable for organizations of all sizes?

DeskDirector is suitable for organizations of all sizes, offering scalable solutions that cater to the needs of small businesses, mid-sized companies, and large enterprises alike. Our flexibility and customizable features ensure that the HR solution meets diverse organizational requirements effectively. 

Does DeskDirector offer self-service capabilities for employees?

Absolutely! DeskDirector provides robust self-service capabilities for employees, including a comprehensive knowledge base where employees can find answers to common questions, troubleshoot issues, and access relevant resources independently. This empowers them to manage tasks efficiently and reduce dependency on support teams, so HR can spend less time on tedious administrative tasks.